Frequently Asked Questions

We accept both walk-ins and appointments! However, we recommend booking an appointment to ensure availability, especially during weekends or busy hours.

Taxes are included in the prices listed. Prices shown are final.

We accept cash, debit cards, MasterCard, Visa, and Amex. We do not accept checks or digital payment apps at this time.

Please call us as soon as possible if you're running late. We hold appointments for 15 minutes. After that, your service may need to be shortened or rescheduled. If you’re over 15 minutes late, the appointment may be considered a 'no-show.'

Yes! We welcome group bookings such as bridal parties, birthdays, or special events. Please contact us in advance so we can accommodate your group comfortably.

Tips are not required but are always appreciated by our staff. The standard tipping amount is around 15–20% of your service total.

We’d love to help! Feel free to call us or send an email to goldennailsgv@gmail.com with your request. We’ll do our best to accommodate your needs.

Yes, we do! Kids are welcome and we offer child-friendly manicure and pedicure services.

Yes, you’re welcome to bring your own polish or tools. Just let your technician know at the start of your appointment.

Please notify us at least 24 hours in advance to cancel or reschedule. No-shows or repeated last-minute cancellations may result in a blacklist.